Now we have to take care of you. More Information COVID-19

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  • Room 1
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1. The entire hotel has been completely disinfected upon opening

2. We are using cleaning products recommended specifically for Covid19 removal

3. The hotel has medical service at no cost to the client within the facilities and 24/7 telephone medical service

4. Disinfection module at the entrance with hydro-alcoholic solution and luggage disinfection station

5. Sterilized room guarantee seal on new entrances

6. In the common areas we have installed disinfectant dispensers at your disposal

7. We have laser thermometers available to customers

8. We have a priority check in for people at risk

9. Checking out online without having to go to the reception

10. Use of elevators by family group

11. Capacity control in all common areas

12. Temporary removal of all decorative elements in the room that may be contaminated by manipulation

13. All staff have received specific training from departments

14. Frequent analyzes of the most vulnerable areas made by external companies

15. Temperature control for all workers upon arrival at their workplace

16. Washing and disinfection of sheets and towels within our facilities at temperatures above 60 degrees.

17. Washing and disinfection of all dishes and cutlery at temperatures over 80 degrees

18. Use of EPIS personal protection equipment for all workers

19. Installation of partition in reception

20. Delivery of fully disinfected room cards

21. Increase in cleaning frequency in the most vulnerable common areas (railings, elevator buttons, knobs, etc.)

22. Mandatory use of hydroalcoholic gel at the entrance to the restaurant

23. Waiters throughout the service will use approved masks and gloves

24. The cleaning of the rooms will always be done without the client being in the room

25. Updated information on preventive measures and hygiene regulations at different points of the hotel

26. Continuous disinfection of elements in common use: chairs, tables, hammocks.

27. Maintain safe distances between tables and hammocks

28. Withdrawal of all common items on tables to avoid contagion, napkin rings, sugar bowls and cards

29. Modification of the buffet service and continuous assistance from waiters

30. Disinfection and sterilization of the TV and air conditioning control

31. Adaptation of the use and schedule of internal areas by workers to reduce contacts.

32. Washing of all workers' uniforms at more than 60 degrees

33. Housekeepers will clean your room with disposable gloves.

34. The hotel makes approved masks available to all its customers

35. Elimination of shared objects as written press to avoid contagion

36. Monitoring the condition and increasing the frequency of cleaning the air conditioning filters in rooms

37. The maintenance service will carry out any work without the presence of clients

38. All our clients have accepted the norms that guarantee the hygienic measures for the use of the facilities.

39. In the internal areas, all our workers have posters to reinforce preventive measures to prevent infections

40. All our facilities in the water system have been hyperchlorinated at the opening of the establishment.

41. All the cutlery has been sterilized with ultraviolet light

42. In the bathrooms, we have hermetically packed disposable cups.

43. The dining room tablecloths are changed after each use and sanitized to more than 60 degrees

44. Increased ventilation and aeration time for all common areas and rooms

45. The hotel encourages electronic payment for the protection of both guests and workers

46. Full control of access to suppliers and disinfection of all merchandise entering the hotel

47. Disinfection mat on the access door

48. In the bar counter it will only be served, it will not be consumed

49. Within the amenities of the rooms you will find hydroalcoholic gel

50. Nebulization of virucidal product in the exit rooms

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  • Room 1
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