Now it's our turn to take care of you
1. The entire hotel has been completely disinfected upon opening
2. We are using cleaning products recommended specifically for Covid19 removal
3. The hotel has medical service at no cost to the client within the facilities and 24/7 telephone medical service
4. Disinfection module at the entrance with hydro-alcoholic solution and luggage disinfection station
5. Sterilized room guarantee seal on new entrances
6. In the common areas we have installed disinfectant dispensers at your disposal
7. We have laser thermometers available to customers
8. We have a priority check in for people at risk
9. Checking out online without having to go to the reception
10. Use of elevators by family group
11. Capacity control in all common areas
12. Temporary removal of all decorative elements in the room that may be contaminated by manipulation
13. All staff have received specific training from departments
14. Frequent analyzes of the most vulnerable areas made by external companies
15. Temperature control for all workers upon arrival at their workplace
16. Washing and disinfection of sheets and towels within our facilities at temperatures above 60 degrees.
17. Washing and disinfection of all dishes and cutlery at temperatures over 80 degrees
18. Use of EPIS personal protection equipment for all workers
19. Installation of partition in reception
20. Delivery of fully disinfected room cards
21. Increase in cleaning frequency in the most vulnerable common areas (railings, elevator buttons, knobs, etc.)
22. Mandatory use of hydroalcoholic gel at the entrance to the restaurant
23. Waiters throughout the service will use approved masks and gloves
24. The cleaning of the rooms will always be done without the client being in the room
25. Updated information on preventive measures and hygiene regulations at different points of the hotel
26. Continuous disinfection of elements in common use: chairs, tables, hammocks.
27. Maintain safe distances between tables and hammocks
28. Withdrawal of all common items on tables to avoid contagion, napkin rings, sugar bowls and cards
29. Modification of the buffet service and continuous assistance from waiters
30. Disinfection and sterilization of the TV and air conditioning control
31. Adaptation of the use and schedule of internal areas by workers to reduce contacts.
32. Washing of all workers' uniforms at more than 60 degrees
33. Housekeepers will clean your room with disposable gloves.
34. The hotel makes approved masks available to all its customers
35. Elimination of shared objects as written press to avoid contagion
36. Monitoring the condition and increasing the frequency of cleaning the air conditioning filters in rooms
37. The maintenance service will carry out any work without the presence of clients
38. All our clients have accepted the norms that guarantee the hygienic measures for the use of the facilities.
39. In the internal areas, all our workers have posters to reinforce preventive measures to prevent infections
40. All our facilities in the water system have been hyperchlorinated at the opening of the establishment.
41. All the cutlery has been sterilized with ultraviolet light
42. In the bathrooms, we have hermetically packed disposable cups.
43. The dining room tablecloths are changed after each use and sanitized to more than 60 degrees
44. Increased ventilation and aeration time for all common areas and rooms
45. The hotel encourages electronic payment for the protection of both guests and workers
46. Full control of access to suppliers and disinfection of all merchandise entering the hotel
47. Disinfection mat on the access door
48. In the bar counter it will only be served, it will not be consumed
49. Within the amenities of the rooms you will find hydroalcoholic gel
50. Nebulization of virucidal product in the exit rooms