COOKIE POLICY

In accordance with Article 22.2 of Law 34/2002 on Information Society Services, we hereby inform users of our website of our Cookie Policy.

What is a cookie?

Cookies are files containing small amounts of information that are downloaded to the user’s device when they visit our website. Their main purpose is to recognise the user (using identifiers that do not allow them to be identified as a specific individual) each time they access the website; they also enable us to improve the quality and usability of our websites. Cookies are essential for the functioning of the internet; they cannot harm the user’s computer or device and, if enabled in your browser settings, they help us to identify and resolve any potential malfunctions on our website.

Types of Cookies

There are different types of cookies. They all work in the same way, but there are slight differences:
Session cookies: Session cookies last only for the duration of the visit and are deleted when the user closes their browser. Their main purpose is to identify the type of device, support website security or its basic functionality. They do not contain any personal information that could identify an individual.
Persistent or Permanent Cookies: These are stored on the device’s hard drive and are read by the website each time the user visits the site; they have a specific expiry date, after which the cookie ceases to function. They enable the identification of the user’s actions and preferences; they analyse visits and help to understand how users arrive at the website and improve the services offered by it.
Functionality Cookies: These enable the website to remember decisions made by the user, such as their login or username. The information contained in these cookies is anonymous (i.e. it does not contain a name, address or other personal data).
Third-Party Cookies: Third-party cookies are cookies installed by a website other than the one the user is visiting; for example, those used by social media platforms (such as Facebook) or by external content plugins (such as Google Maps).
Analytical Cookies: These are cookies designed to ensure regular maintenance and to guarantee the best possible performance and service for the user by collecting data on their activity.

Use of Cookies by HOTEL LOS ALAMOS

FIRST-PARTY OR THIRD-PARTY
cookie_alerta
First-party
Duration of the current session
Display the cookie notice once per session

popup_faldon
First-party
Duration of the current session
Display offer pop-up once per session (only when there is an offer pop-up)

_utma
Google Analytics
2 years
Used to distinguish between users and sessions.

_utmb
Google Analytics
10 minutes from creation or modification
Used to determine whether there is a new session or visit.

_utmc
Google Analytics
Until the end of the session
Used to facilitate functionality with the urchin.js library. Previously, this cookie worked in conjunction with the _utmb cookie to determine whether the user was in a new session or visit.

_utmz
Google Analytics
6 months
Stores the traffic source or campaign that explains how the user arrived at the website.

_utmt
Google Analytics
At the end of the session
Used to define the type of user request. Used to compile statistics on page usage.


DoubleClick
AdWords
End of session
To segment content so that it is relevant to users.

INFORMATION PROCESSED
Strictly necessary
User session, registration details, bookings.
Management of user registration and session maintenance, personalisation of browsing, load balancing

Google Analytics
Websites visited, frequency, number and recurrence of visits, browsing time, searches carried out, links accessed, browser used, service provider, location linked to the IP address
To measure and analyse user browsing behaviour, track and analyse user behaviour, create anonymous user browsing profiles, and implement improvements based on the analysis of users’ usage data

Own or third-party Google AdWords
IP address, searches carried out, links clicked and adverts viewed.
To display the products best suited to the user, segment the target audience, measure results, offer flexible budgets and identify new markets.

-By accessing our website, the user expressly agrees that we may use this type of cookie on their devices. However, if you disable cookies, this will not affect your browsing experience on our websites.

User settings to block cookies

By browsing and continuing to use our website, you are consenting to the use of cookies in accordance with the terms set out in this “Cookie Policy”. HOTEL LOS ALAMOS provides access to this “Cookie Policy” the first time you visit the site, so that you are fully informed, whilst retaining your right to block, delete and refuse the use of cookies at any time.
In any case, please note that cookies which are not essential for the use of our website may be blocked or disabled by adjusting your browser settings, which allow you to refuse the installation of all or some cookies. Most browsers allow you to be notified of the presence of cookies or to reject them automatically. If you reject them, you will still be able to use our website, although the use of some of its services may be limited and, consequently, your experience on our website may be less satisfactory.
Information on how to configure your web browser(s) to protect your privacy and security in relation to cookies can be found on the official support sites of the major browsers. With this guidance, you can block cookies via your browser’s settings or configure it to alert you when a server attempts to store a cookie.

Contact details

If you have any queries or questions regarding this cookie policy, please contact us in writing at the following email address: reservas@losalamos.es